Privacy Policy

Effective Date: March 4, 2026

24 Hour Voice AI (“we,” “our,” or “us”) values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you interact with our website, communication systems, and services.

By using our website or services, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect personal information when you interact with our website, services, or communication systems.

Personal Information

This may include:

Name
Email address
Phone number
Business information
Appointment or service requests
Information submitted through forms, chat, or communication channels

Communication Information

When you interact with our systems we may collect:

SMS messages
Call recordings or transcripts
Call metadata
Chatbot conversations
Communication preferences

Technical Information

We may also collect technical information including:

IP address
Browser type
Device information
Website usage activity
Cookies and tracking technologies

2. How We Use Information

We use collected information to:

Provide AI communication and automation services
Respond to inquiries and service requests
Schedule appointments and send reminders
Deliver SMS communications
Improve system performance and reliability
Provide customer support
Maintain security and prevent fraud

3. SMS Communications, Opt-In, and Opt-Out

By providing your phone number through our website forms, chat systems, or other communication channels, you consent to receive SMS messages from 24 Hour Voice AI.

These messages may include:

Appointment confirmations
Appointment reminders
Service notifications
Customer support messages
Follow-up communications
Information about services

Message Frequency

Message frequency may vary depending on your interaction with our services.

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier plan.

Opt-In Methods

Users may opt in to receive SMS communications by:

Submitting a website form
Requesting information through chat or messaging systems
Verbally consenting during communication
Initiating communication with our business phone number

Opt-Out

You may opt out of SMS communications at any time by replying:

STOP

Once you opt out, you will no longer receive SMS messages unless you provide new consent.

Help

For assistance, reply:

HELP

or contact us through our website.

4. Sharing of Information

24 Hour Voice AI does not sell, rent, or share personal information, including phone numbers, with third parties for marketing purposes.

Information may only be shared with trusted service providers necessary for operating our services, including:

Communication providers
CRM platforms
Automation software providers
Hosting providers
Payment processors

These service providers are required to maintain appropriate privacy protections.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, or disclosure.

However, no system can guarantee complete security of transmitted or stored information.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

Improve website functionality
Analyze visitor behavior
Enhance user experience
Measure website traffic

Users may disable cookies through their browser settings if desired.

7. Third-Party Services

Our services may integrate with third-party platforms and providers that support the operation of our systems and services.

These providers may include communication platforms, CRM systems, hosting providers, payment processors, analytics services, and automation platforms.

These third-party providers may collect or process certain information necessary to provide their services. Each provider operates under its own privacy policies.

24 Hour Voice AI is not responsible for the privacy practices of external platforms.

8. Data Retention

24 Hour Voice AI retains personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Information may be retained to:

Provide services to users
Maintain communication records
Comply with legal obligations
Resolve disputes
Enforce agreements
Maintain system security

When information is no longer required, we take reasonable steps to securely delete or anonymize the data.

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information.

These rights may include the ability to:

Request access to personal data we hold about you
Request corrections to inaccurate information
Request deletion of your personal data
Withdraw consent for communications
Opt out of marketing communications

Requests related to personal information may be submitted through our website.

10. Children's Privacy

Our services and website are not directed toward individuals under the age of 18.

24 Hour Voice AI does not knowingly collect personal information from children under the age of 18. If we become aware that personal information has been collected from a minor without parental consent, we will take reasonable steps to delete the information.

Parents or guardians who believe a child has submitted personal information through our website are encouraged to contact us so we can promptly investigate and remove the information if necessary.

11. Updates to This Privacy Policy

24 Hour Voice AI may update or modify this Privacy Policy periodically to reflect changes in services, business practices, legal requirements, or technology.

When updates are made, the revised policy will be posted on this page with an updated effective date.

Continued use of our website or services after updates constitutes acceptance of the revised policy.

12. Contact Information

If you have questions regarding this Privacy Policy or your personal data, please contact us.

Business Name:
24 Hour Voice AI

Contact Number
1 877-753-8829

Email:
[email protected]