Terms and Conditions
Effective Date: March 4, 2026
Welcome to 24 Hour Voice AI. These Terms and Conditions govern your use of our website, services, and communication systems. By accessing or using our website or services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.
1. Acceptance of Terms
By accessing or using the services provided by 24 Hour Voice AI, including our website, AI communication systems, automation tools, voice agents, messaging services, and related technologies, you acknowledge that you are at least 18 years or older, awknowlege that carriers are not responsible for messages, and have read, understood, and agree to be bound by these Terms and Conditions.
These terms apply to all users, visitors, customers, and clients who access or use our services.
2. Description of Services
24 Hour Voice AI provides AI-powered communication and automation solutions designed to help businesses manage and improve customer communication.
Services may include but are not limited to:
- AI voice receptionists
- automated phone answering systems
- SMS messaging automation
- missed call text-back systems
- appointment scheduling automation
- customer service automation
- marketing automation workflows
- lead capture systems
Services and features may change or be updated as technology evolves.
3. SMS Messaging Terms
By providing your phone number through our website forms, chat systems, booking pages, or other communication channels, you consent to receive SMS text messages from 24 Hour Voice AI.
SMS communications may include:
- appointment confirmations
- appointment reminders
- service notifications
- customer support communications
- follow-up messages
- information about services offered by 24 Hour Voice AI
Message Frequency
Message frequency may vary depending on your interaction with our services.
Message and Data Rates
Standard message and data rates may apply according to your mobile carrier plan.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying:
STOP
After sending STOP, you will no longer receive SMS messages from us unless you choose to opt in again.
Help
For assistance with SMS communications, reply:
HELP
or contact us through our website.
4. User Responsibilities
Users agree to use our services responsibly and in compliance with all applicable laws and regulations.
Users agree not to:
- misuse communication systems
- engage in unlawful activity
- distribute spam or unauthorized messaging
- attempt to disrupt platform functionality
- interfere with system security
Violation of these terms may result in suspension or termination of services.
5. Intellectual Property
All content, systems, software, workflows, designs, and technology used by 24 Hour Voice AI are the intellectual property of the company unless otherwise stated.
Users may not reproduce, distribute, modify, or exploit any materials or systems without prior written permission.
6. Third-Party Services
Our services may integrate with third-party platforms including communication providers, automation platforms, payment processors, hosting services, and CRM systems.
24 Hour Voice AI is not responsible for the policies, security, or practices of third-party providers.
7. Limitation of Liability
To the fullest extent permitted by law, 24 Hour Voice AI shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services.
This includes but is not limited to:
- business interruption
- data loss
- financial loss
- service interruptions caused by third-party systems
8. Service Availability
While we strive to maintain reliable service, 24 Hour Voice AI does not guarantee uninterrupted or error-free operation of our systems.
Service availability may be affected by network conditions, third-party providers, infrastructure limitations, or technical issues.
9. Termination of Services
We reserve the right to suspend or terminate services if users violate these Terms and Conditions or engage in activities that compromise platform security or integrity.
10. Privacy
Use of our services is also governed by our Privacy Policy, which explains how personal information is collected and used.
11. Modifications to Terms
24 Hour Voice AI reserves the right to modify these Terms and Conditions at any time.
Updates will be posted on this page with a revised effective date.
Continued use of our services constitutes acceptance of the updated terms.
12. Contact Information
For questions regarding these Terms and Conditions, please contact us at: 1-877-753-8829 or through our website.